An advanced diploma course for travel consultants, ticketing staff and supervisors who already know the foundations of travel and tourism and want to master the travel trade. Building on Level I, it covers airline fare construction, ticketing, taxes and electronic documents, advanced GDS work, tour operations management, cruise and rail travel, MICE, group and corporate travel, e-tourism and digital marketing, travel business finance and pricing with worked mark-up and commission examples, travel law and consumer protection, sustainable travel products, crisis management, managing a travel agency and travel trade entrepreneurship. The course covers the classroom theory of diploma-level travel and tourism; practical skills such as live GDS work need supervised practical sessions and industrial attachment, and national examinations (KNEC) and airline or IATA certifications are registered and taken separately.
10h14 lessonsVerifiable certificate
$226.00
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