The first stage of craft-level secretarial training for aspiring secretaries, receptionists, office assistants and clerks. Module I builds the foundation: the modern office, the secretary's role and ethics, keyboarding technique, business letters and memos, introductory shorthand, communication, telephone and reception skills, mail handling, filing, word processing and email, and the office arithmetic every administrator uses. It prepares you for Module II and covers the classroom theory of the craft syllabus; national examinations, speed tests and practical assessments are registered and taken separately.
9h13 lessonsVerifiable certificate
$204.00
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