A practical, artisan-level course in personal selling for shop assistants, sales representatives, market traders and anyone starting a sales career. You learn how customers decide, how to know your products, find and approach prospects, ask the right questions, present and demonstrate, handle objections, close and follow up, and keep accurate sales and cash records, all within the law and good ethics. The course covers the classroom theory of artisan-level salesmanship; national trade examinations and workplace assessments are registered and taken separately.
9h13 lessonsVerifiable certificate
$198.00
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